New Reviewer

STAY FAR AWAY

I hired Perez Brothers Moving in April 2019 to move my home from Boynton Beach, Florida to New York City because my husband had passed away in February and i had just sold our house. The owner came with his movers to direct the movers but he left and the movers were by themselves without supervision. While moving my home one of the movers stole all my jewelry out of a suitcase that was in the livingroom. I notified the Police Department and Perez Brothers Moving as soon as I saw that my jewelry was gone and he called in his workers except one that did not show up and he found out from the other movers that the person that did not show up was the person who stole my jewelry. Later on I was told by the owner of Perez Brothers Moving that one of the movers who did show up had given the other mover drugs and he was given the jewelry and then sold it for $400. Perez Brothers Moving now knows the whole story about what happened and did not report it to the police department and still hires drug addicts and criminals. I did not get any satisfaction from Perez Brothers Moving and the owner did not go to the police department even knowing who the jewelry was sold to. Perez Brothers Moving and the movers knew i had just lost my husband and how can human beings do this to someone who was grieving. PLEASE DON'T HIRE THEM AND IF YOU DO, KEEP A CLOSE WATCH AND DO NOT LEAVE THEIR SIDE. Perez Brothers Moving has insurance and they didn't even offer anything to me to make it right. THEY ARE NOT AN HONEST COMPANY.
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ID
#1590940 Review #1590940 is a subjective opinion of poster.
Location
Jamaica, New York
Service
Perez Brothers Moving Moving Service
Cons
  • Workers are drug attacks and criminals
Reason of review
Perez Brothers Moving workers are DRUG ADDICTS AND CRIMINALS
Loss
$35000
Preferred solution
Full refund

Worst Experience

I hired Perez Brothers Moving to move my household items from Florida to New York. They came and packed my items on April 7, 2019. There were 5 people packing and Pica Perez who then left and the packers were by themselves. I went out to get some lunch and came back and they were already gone. When I got to New York I opened up a suitcase that I had packed my jewelry and all my jewelry was gone, Every piece that I owned. I called the Boynton Beach Police in Florida and reported what had happened. They said I had to get in touch with the moving company which I did. Mr. Mauricio Perez said he would call his workers in and he had a good feeling about this. He called his workers except for one that he was not able to get in touch with and told me that he was the one who stole my jewelry. He also said he would take care of it. Well, I can tell you that nothing was done and I have lost everything that my husband gave me as gifts from 60 years ago till last year. The worst part is that the reason I was moving was because my husband passed away in February and I sold our house and was moving back to our children in New York. Not only that but when Perez Brothers arrived in New York to deliver my furniture Mr. Perez was going to charge me another $200 because they had to walk a few steps to the door of the basement to the elevator. Also, half of my items were destroyed and all my pictures were scratched. Please, don't hire them, they advertise in the Florida paper and they act like they are the best and they are family. THEY ARE THE WORST AND IF YOU WANT YOUR THINGS TO ARRIVE IN GOOD CONDITION THEN PLEASE LOOK FOR SOMEONE ELSE. NOT ONLY HAVING THE WORST HAPPEN TO ME WHEN i LOST MY HUSBAND BUT I DO NOT EVEN HAVE ANYTHING TO REMBER HIM BY. AND THEY DIDN'T EVEN COMPENSATE ME FOR THE DAMAGED PIECES.
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ID
#1560342 Review #1560342 is a subjective opinion of poster.
Service
Perez Brothers Moving Moving Service
New Reviewer

Theft

I hired Perez Brothers Moving in Florida to move my home to New York. While they were packing one of the movers stole all my jewelry which amounted to close to $20,000. when I found out and reported it to the owner he said he knew which worker stole the jewelry and is very sorry. He said he can't get in touch with the worker because he does not answer his phone. Perez Brothers Moving has insurance and I feel they should have made some compensation for my stolen jewelry being they know who took it.
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ID
#1540925 Review #1540925 is a subjective opinion of poster.
Service
Perez Brothers Moving Moving Service
Reason of review
Problem with delivery
Loss
$20000
Preferred solution
Let the company propose a solution

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