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My order # 302928116 was for a dining table. I have been waiting for it and I even called them on the day before the date of delivery to know about the status. They said, everything fine and we will get it next day. On the day of delivery I got a call and they told me...
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#1024453
I recently ordered a Stello Copper Lighting Pendant from Pepperfry, after much research and also consulting with advisor of one of Pepperfry stores, for around 2100/-. However, when I installed the light, it turned out that there was a major Design flaw that rendered...
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#1022644
PEPPERFRY - NO EXCHANGE AND RETURN POLICY
Hi All, I purchased 3 havells exhaust fans from Pepperfry (https://www.pepperfry.com/havells-200-mm-fan-ventil-air-dx-1114483.html and Order No. 302904337). I need 3 white coloured exhaust fans and wrong information is displayed on the site. As a result I purchased...
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2.8
I didn't like
  • Complicated return policy
#1022321

Queen Size Metal Bed Review

#1016914
1.1
Pepperfry - Simple Review #1488712828
Pepperfry - Simple Review #1488712828
Pepperfry - Simple Review #1488712828
1 of 3
I ordered queen size metal bed the quality of the same was very bad as they are telling it'smade of metal but the quality was very very bad for that I am paying amount of 6000 but the quality looks of very very less.As per the company policy they are telling they cannot refund the amount if cannot the why they are offering 7 day return policy.
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Short Review for February 27, 2017

#1014289
1.5
There is no refund/ return.. please compare with the price.. all the items are priced 2x times. Too much delay with delivery and no prior info on delivery date before confirming the order
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Pepperfry Customer Care Review

#1009732
1.0
Very very very bad, worst and pathetic experience. I strongly recommend not to deal with pepperfry. They are here to scam n do fraud with customers. After complaining even nobody calls or contact us for resolution of issue. Worst experirence i had
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Pepperfry Shipping Service Review

#998233
1.0
Ordered a jharoka on 6th jan and got regular updates that product will be delivered on 19th jan ..on 25th jan called cust care and escalated the issue, they promised to deliver the product on 27th still waiting no response. They are a bunch of liars and are a fraud money..they take customer money and dont provide promised service...a big miatake to shop with them
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I had the worst possible experience with pepperfry recently when i had ordered a coffee table.When I first ordered they delivered me a wrong product.After sending them the order details and the picture of the delivered product and after lot of follows they agreed to...
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PepperfryCares

PepperfryCares

Pepperfry Verified Representative
We are sorry to hear your experience. Request you to share your order # so that we can look take your feedback and share with the relevant team.

1.8
I didn't like
  • Customer service delivery cancellation policy
#1018608
I was prompted by Peppery that carpenter will come for three days after the delivery and the carpenter did not turn up. I chatted over the chat service three times and they kept promising that carpenter would come. I filed for a return on the website with the photo of...
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badjoby

badjoby Today the Pepperfy agent calls and parrots the same thing. 'Carpenter will come'. This is the nth time. They said they have a no return policy for unopened product and warned ...

PepperfryCares

PepperfryCares

Pepperfry Verified Representative
Dear Sir/Madam, we deeply apologize for the unpleasant experience you had. Request you to help us with the order # to get in touch with you. Thanks

1.5
I didn't like
  • Customer service and delivery of the material
#1017255
I purchased a product and it is not fitting, I kept for return, they called me after 3 days saying that they cant take back,  they will take it back if the product is damaged, I asked the executive that if I damage it and return you will accept, he says sir this is the...
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PepperfryCares

PepperfryCares

Pepperfry Verified Representative
Hi request you to share your order # to address your concern accordingly.

Anonymous

Anonymous Same here. Three days I was kept waiting at home for the carpenter to come and did not turn up.

1.0
I didn't like
  • Worst service by pepperfry
#1016141
I had ordered 2 fans on Feb 20, which was said to be delivered on Mar 2 as per the invoice mail that generates when ordered. I checked with them today around 6:30 in the evening, when vinay reddy said he will be canceling the order and initiate the refund and I would...
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PepperfryCares

PepperfryCares

Pepperfry Verified Representative
Hi you can share your order # here if the issue is still unresolved.

1.0
#1015795
I ordered the spectrum SIX seater dining table on Pepperfry. It is a rectangular table. It came with a table, 3 chairs and one bench. One chair was less for it to be a six seater. I think the Pepperfry people are really bad with math or they consider this table as a...
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PepperfryCares

PepperfryCares

Pepperfry Verified Representative
Hi request you to share your order # to address your concern if it is still unresolved.

1.4
I liked
  • Felt cheated and harassed
  • Very dissapponting
I didn't like
  • I will not recommend
  • Missing parts
#1015737
I had ordered a brand NEW ceiling fan from perrpefry. Firstly the product was delivered late. The delivered product is old and was full of dust and most importantly the product does not have original packing of the brand I ordered. This shows that the original packing...
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Anonymous

Anonymous No response/communication from the pepperfry team.Just for sake of formality they asked Order# and nothing after that.

PepperfryCares

PepperfryCares

Pepperfry Verified Representative
Hi request you to share your order # so that we connect with you to address your concern

I didn't like
  • Returns
  • Unreliable company
  • Fraud
#1012604
I had placed my first order with pepperfry of chest of drawers(Rs. 23000). First of all they do not have good tracking, the delivery times are not so good either. 1) The product we received was wrong. 2) After requesting return; the product was picked up after 8 days...
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PepperfryCares

PepperfryCares

Pepperfry Verified Representative
Hi request you to share your order # so that we can we connect and address your concern accordingly.

1.9
I didn't like
  • Customer service delivery cancellation policy
  • Inability of resolving issues and have issues
  • Very bad delivery and product quality
#1010939