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They are the predator in the garb of an e commerce website. I had ordered set of baking tray however unfortunately it was a misfit for my oven. I called the customer care and asked for return very arrongantly and conveniently he told me its nor possible as its...
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1.0
#1036659
I bought an idol fountain for 12,500. It was delivered after 15 days and there was a visible crack on the product. I gave return item on the product along with the picture of the broken product. A customer service rep called me and said the original product on the site...
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1.0
I didn't like
  • Pathetic return policy
  • Worst service by pepperfry
  • No customer importance
#1030984
My order # 302928116 was for a dining table. I have been waiting for it and I even called them on the day before the date of delivery to know about the status. They said, everything fine and we will get it next day. On the day of delivery I got a call and they told me...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

We are sorry to hear that. Allow us sometime and our team shall connect with you for further correspondence.

#1024453

Shoe Cabinet Review

#1033697
1.1
the shoe rack cupboard door came off. hinges not of good quality.
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Pepperfry Customer Care Review

#1028318
2.7
products are good but the service is pathetic.. These productscare common on every website so mught aswell shift to urban ladder.. Much much more professional. Customer care service of pepperfry is rude to the core.
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Queen Size Metal Bed Review

#1016914
1.1
Pepperfry - Simple Review #1488712828
Pepperfry - Simple Review #1488712828
Pepperfry - Simple Review #1488712828
1 of 3
I ordered queen size metal bed the quality of the same was very bad as they are telling it'smade of metal but the quality was very very bad for that I am paying amount of 6000 but the quality looks of very very less.As per the company policy they are telling they cannot refund the amount if cannot the why they are offering 7 day return policy.
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Short Review for February 27, 2017

#1014289
1.5
There is no refund/ return.. please compare with the price.. all the items are priced 2x times. Too much delay with delivery and no prior info on delivery date before confirming the order
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I recently ordered a Stello Copper Lighting Pendant from Pepperfry, after much research and also consulting with advisor of one of Pepperfry stores, for around 2100/-. However, when I installed the light, it turned out that there was a major Design flaw that rendered...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Dear Sir/Madam, we deeply apologize for the unpleasant experience you had. We request you to share the order # to get in touch with you. Thank You

#1022644
PEPPERFRY - NO EXCHANGE AND RETURN POLICY
Hi All, I purchased 3 havells exhaust fans from Pepperfry (https://www.pepperfry.com/havells-200-mm-fan-ventil-air-dx-1114483.html and Order No. 302904337). I need 3 white coloured exhaust fans and wrong information is displayed on the site. As a result I purchased...
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2.8
I didn't like
  • Complicated return policy
#1022321
I had the worst possible experience with pepperfry recently when i had ordered a coffee table.When I first ordered they delivered me a wrong product.After sending them the order details and the picture of the delivered product and after lot of follows they agreed to...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

We are sorry to hear your experience. Request you to share your order # so that we can look take your feedback and share with the relevant team.

1.8
I didn't like
  • Customer service delivery cancellation policy
#1018608
I was prompted by Peppery that carpenter will come for three days after the delivery and the carpenter did not turn up. I chatted over the chat service three times and they kept promising that carpenter would come. I filed for a return on the website with the photo of...
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badjoby
badjoby

Today the Pepperfy agent calls and parrots the same thing. 'Carpenter will come'. This is the nth time. They said they have a no return policy for unopened product and warned ...

PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Dear Sir/Madam, we deeply apologize for the unpleasant experience you had. Request you to help us with the order # to get in touch with you. Thanks

1.5
I didn't like
  • Customer service and delivery of the material
#1017255
I purchased a product and it is not fitting, I kept for return, they called me after 3 days saying that they cant take back,  they will take it back if the product is damaged, I asked the executive that if I damage it and return you will accept, he says sir this is the...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hi request you to share your order # to address your concern accordingly.

Anonymous
Anonymous

Same here. Three days I was kept waiting at home for the carpenter to come and did not turn up.

1.0
I didn't like
  • Worst service by pepperfry
#1016141
I had ordered 2 fans on Feb 20, which was said to be delivered on Mar 2 as per the invoice mail that generates when ordered. I checked with them today around 6:30 in the evening, when vinay reddy said he will be canceling the order and initiate the refund and I would...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hi you can share your order # here if the issue is still unresolved.

1.0
#1015795
I ordered the spectrum SIX seater dining table on Pepperfry. It is a rectangular table. It came with a table, 3 chairs and one bench. One chair was less for it to be a six seater. I think the Pepperfry people are really bad with math or they consider this table as a...
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PepperfryCares
PepperfryCares
Pepperfry Verified Representative

Hi request you to share your order # to address your concern if it is still unresolved.

1.4
I liked
  • Felt cheated and harassed
  • Very dissapponting
I didn't like
  • I will not recommend
  • Missing parts
#1015737