Peoria Charter
Peoria Charter Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peoria Charter has a 2.3 star rating from 1 review and 100% unfavorable feedback; Peoria Charter reviews indicate consumers are mostly dissatisfied.
Positive Feedback
Reviewers value the Number of Destinations served and note wide route options despite service concerns.
Negative Feedback / Risk Areas
- Peoria Charter customer complaints focus on poor customer service and no help after purchase.
- Failure to assist with lost items and contacting drivers.
- Issues with refunds, exchange and cancellation policy and high price level.
Key Takeaways for Future Customers
- Expect limited post-sale support and confirm policies before booking.
- Secure medication and valuables; verify baggage procedures.
- Compare prices and cancellation terms with competitors.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Peoria Charter has a 2.3 star rating from 1 review and 100% unfavorable feedback; Peoria Charter reviews indicate consumers are mostly dissatisfied.
Positive Feedback
Reviewers value the Number of Destinations served and note wide route options despite service concerns.
Negative Feedback / Risk Areas
- Peoria Charter customer complaints focus on poor customer service and no help after purchase.
- Failure to assist with lost items and contacting drivers.
- Issues with refunds, exchange and cancellation policy and high price level.
Key Takeaways for Future Customers
- Expect limited post-sale support and confirm policies before booking.
- Secure medication and valuables; verify baggage procedures.
- Compare prices and cancellation terms with competitors.
Lost Medication
- - Customer service is focused on the sale; post-sale help is minimal.
- - I left a bag with medication on the bus at Old Orchard; no one could assist.
Peoria charter has zero customer service effort outside of making the sale. I have in multiple occasions contacted to change a ticket or inquire on services with little return from the staff.
This is my last straw. I left my bag on the bus at the last stop, old Orchard. The bag has my important medication that I have to take daily. The company has no one available to even assist me in contacting the driver or the place where the items are stored.
Completely unprofessional. No regard for the customer outside of taking our money.
Preferred solution: My items returned
User's recommendation: Expect spirit airlines level of service despite their premier advertising
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“They cancel at the last minute and don't even pay back the money they stole total Scam. Never use them“
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