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Peoples United Bank is now M And T Bank
Peoples United Bank

Peoples United Bank Reviews

www.peoples.com
What is your customer experience with Peoples United Bank?

Peoples United Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Peoples United Bank has a 1.0 star rating from 1 review with overwhelmingly negative sentiment; recent recommendation says "Zero trust in my transactions."

Positive Feedback

Longstanding account relationships are noted by one reviewer who maintained multiple accounts for decades.

Negative Feedback / Risk Areas

  • Frequent need to call customer service for every transaction and reported online banking login problem.
  • Allegations of sudden credit card rate hikes and related Peoples United Bank customer complaints about risk assessments.

Key Takeaways for Future Customers

  • Check Peoples United Bank reviews before opening accounts or using their credit card products.
  • Expect potential service and billing disputes to require escalation and documentation.
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Clovis R

Acsses to online banking login problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Every transaction I have to call costumer service. Very bad bank.

Not professional.

Don't trust in costumers. Every costumer is suspicious.

Preferred solution: Just finishing my electronic transaction.

User's recommendation: Zero trust in my transactions.

View full review
John R Hpz

Peoples Bank / Elan Financial Services Credit Card

AI Highlights
  • - Elan raised interest from 14% to 21% after risk review.
  • - No 30 days past due in 20 years; pursuing claims and AG complaint.

I have a credit score of 765 and was notified by Elan that after reviewing "risk factors" on my account they would raise my interest rate to 21% on future purchases from 14%. Hence.

I filed al small claims action against the Bank that issues the credit card for violating NY GBL Deceptive and Unfair Trade Practices and fraud. Be advise, I have not been 30 days past due on any account in over 20 years. Based on my "risk assessment" they should reduce my rate to 11%. The first Court Hearing is May 7th, 2019 in Manhattan, NY.

I am also filing a complaint with the NY State Attorney Generals Office.

My advice is to avoid People's Bank Credit cards, they are a credit trap.

I have several accounts (one business) with Peoples' that are over 55 years old, but Peoples really misjudged the integrity of Elan Financial Services. Elan reflects great discredit on themselves, People's Bank senior management and the whole financial services industry.

We'll see what happens in Court.

Reason of review:
Problems with payment
View full review

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