Peoples Mortgage - beware of lies and bait and switch on your loan

OK, I experienced a similar situation. I learned in my case that hey actually never tried to process the loan. I had very good credit scores but I was purchasing a rural property. They told me I had the loan and there was plenty of time to meet contract deadlines, but behind the curtain they waited until the contract would fail then tried a classic bate and switch. The wanted and extra 100K down and another half point, so I called their bluff only to learn they had a 417K lending limit. The loan was for over a million. I talked to Grant Holmes, Jason wouldnt return a call or email. I went to Stan the owner of the company and he refused to speak to me. His assistant Stephanie was a gatekeeper to field complaints. Over 4 weeks, not a single person at Peoples Mortgage ever kept a commitment or told me anything truthful.
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#832401 Review #832401 is a subjective opinion of poster.
Dallas, Texas
Peoples Mortgage Home Loan
  • No integrity to their word from the top down
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer

People's Mortgage lacks professionalism

Peoples Mortgage found me through Lending Tree when I submitted my information on their website for my home search. I elected to go with Peoples Mortgage of Utah due to my point of contact's (Jason L's) aggressive behavior and willingness to return calls. My wife and I located a Fannie Mae foreclosure that we wanted and qualified to purchase. We met all of Fannie Mae guidelines, and we had/have the to credit, and down payment to close on the residence in the 30 days that the selling bank required. Jason informed us after two weeks that the Lenders they were going to sell our loan to did not lend on manufactured homes. He reported that he had a lender that would. The day of closing he requested additional paperwork to be signed, which we completed/returned immediately. My real estate agent spoke to the selling bank and obtained a 30-day extension. Suddenly, Jason would not return my calls. My agent called Jason three times without a return call. The selling agent called Jason without returns. All three of us sent Jason emails without a response. We hit the deadline for the extension and obtained a second 30 day extension. The selling agent finally received an answer from Jason that the buyer of my loan was not returning his calls. It was very unprofessional of Jason and Peoples Mortgage not to keep me informed of the situation. I would have immediately found a lender elsewhere. We finally obtained another 30 day extension from the lender, and my agent located a lender that lends on manufactured homes. My wife and I were exhausted throughout the process. We were required to pay for another property evaluation, etc. My wife and I finally elected to not go through this process again and let the home go. I never heard from Peoples Mortgage again. It would have been very professional for Jason to contact me immediately and inform me that the loan would not work. We would have been disappointed; however we had appropriate time to secure a new lender. It was a lesson learned. I could never recommend Peoples Mortgage to anyone.
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#466684 Review #466684 is a subjective opinion of poster.


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Peoples Mortgage Company ("PMC") knows that The User of company services care about how The Client's personal information is used and shared, and takes The Customer's privacy seriously. PMC created this Privacy Policy Statement ("Statement") in order to demonstrate Peoples Mortgage's' commitment to The Customer's privacy. Please read the following to learn more about Peoples Mortgage's' Privacy Policy. This Statement covers PMC's collection of personal information that it gathers when The User of Website are on PMC controlled websites. It does not apply to information collected and stored by a means other than these websites or practices of third parties that PMC does not own or control, or to other individuals that PMC does not employ or manage. By accessing the PMC websites, The User of company services are accepting the practices outlined in this Statement. Access to information about customers collected from PMC websites is restricted to PMC and third parties that need access to customer information in order to provide PMC operational or other support services, PMC mortgage lending products and information, or as may be required by law.
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Peoples Mortgage Pros and Cons

Cons: No integrity to their word from the top down


The story of Peoples Mortgage began in 1998. Later on, Arizona based company expanded its reach nationwide providing quality mortgage solutions to thousands of Americans. Loan options by Peoples Mortgage include a wide array of VA home loans for veterans, jumbo loans, FHA home loans, conventional mortgage, etc. The company has its corporate office in Chandler, Arizona as well as other branches across Colorado, California, Utah, Nevada, and Iowa, etc. Peoples Mortgage subject experts guide potential clients though loan process from beginning to the end offering assistance till the deal is closed.

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