I withdrew $800 at Peoples Credit Union's North Miami office in July, 2014. The next day when I went to do a transaction with the currency, I learned that one of the three one hundred dollars bills I received was fake. I went back to the credit union and the manager brushed off the situation by denying that they gave me the money and, in fact, placed the responsibility on me for not checking the money before I left the bank. I escalated the matter to the executive office and received the same response. If customers can't trust their own bank to give legal currency, who can they trust?
- Poor customer service
Reason of review
Damaged or defective
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