tbrowner
map-marker Windsor, Connecticut

Chateau Dax - Sold BiCast Leather as 100% Cowhide Leather

In 2005 we paid top dollar for a leather couch, loveseat and ottoman made by Chateau d'Ax only to learn recently that it is BiCast leather which is poor quality leather with a plastic finish that makes it appear as top grain cowhide. It is not 100% cowhide as indicated in their warranty or as represented by the furniture store sales person. The plastic finish is peeling off in large sheets and two of the pieces are ruined. We feel that we have been scammed, sold a fake plastic composite leather product and now have a hassle to deal with. I will take the matter to court if we are not satisfied with the actions taken by the company and furniture store. So far we have been given the run around and there has been no mention of BiCast leather being used in the product.
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Guest

Please update! Having delivery issues 4 months and counting wish can cancel from everyone’s review it may not hold up or not 100% leather!