PrincessCadbury
map-marker Sunnyvale, California

EasySaver Rewards - I did not sign up for Easy Saver

Easy Saver owes me $538. I did not sign up for Easy Saver, when I spoke to the customer service rep he asked if I ordered from Oriental Express, my response was yes my child does. He then proceeded to tell me that at the end of the order he would have gotten a popup asking if he wanted to save $15 on his next order and giving him a free trial of Easy Saver. He response was very rehersed. I explaind that I did not sign up for anything and did not realize that they were charging me the 14.95 a month, but I would like to be refunded as I neither signed up or authorized my account to be charged. The rep offered to give me information on how to log in online and start using the account after 3 years REALLY! What part of I did not sign up for this did he not understand...I told him I wanted to be refunded the approx $538 they have taken out of my account and cancel this subscription, and all he offered was to cancel and give me 59.95! I want my money back!
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3 comments
Guest

I am still trying to get resolution, this is very frustrating! But it has taught me to pay attention to my bank statements. Larry mine is also over $500 and that does not include any interest charges I may have been charged.

Guest

I'm another of the dupes who just caught the #14.95 monthly charge. They use these relatively small charges which most people do not catch and with an innocent sounding name of 'Easy Saver' I apperantly looked over it on my perusal of the account charges each month.

I, as well, contacted my credit card holder, Visa, who are investigating the charges which in my case, sadly, go bact to May 2009, a whopping $568!!!

I would think the credit card company would have notified me of this scam and do not intend to take some adjustment by them to me as a buyoff. We'll see when they advise the results of their investigaiton.

Guest

Well apparently my husband has been paying $14.95 a month since 2009 for this Easy Saver and never noticed. Well I did this month and I have contacted the credit card company fraud department who hopefully will be able to investigate this.

Crazy!! If I did accidentally sign up, I would think in two years I would have received something from then, an email, note, etc.

on perks but nothing. What a scam and shame on us for not noticing sooner.

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