pissedincarolina
map-marker Taylors, South Carolina

DO NOT ORDER FROM ASHRO!!!!!

I made the mistake of ordering some clothing and shoes from Ashro and that is where the nightmare began. I received call after call on reference to my order, either they had part of it or it would be several weeks before all items were sent.

The items I did get were of such poor quality that I sent them.back and the other items I told them to cancel and not send. Every since then I have been getting a bill....I keep asking why am I getting a bill I don't have any of the items what am I being billed for. They continue to tell me they will take care of it and every month I get a bill. I have called their worthless and useless customer service every month since late last year and always get the same response, they will take care of it; yet nothing has been done.

I also told them to cancel my account, take me off the mailing list and stop calling me...to date NONE OF THIS HAS BEEN DONE!!!!

This is the WORST company I have ever experienced. Do yourself a favor and NEVER EVER order from this company, the customer service is completely and totally useless.

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100 comments
Guest

The reason I gave this rating is I kept trying to pay off a 100.00 balance and the company kept adding a small charge like 7.00 a month that would accumulate and never allowing me to pay it off. So I paid the accumulated amount it had gotten up to, just to get it paid and that's not right to have to do that.

It offended me right off the bat when they advertised in printed catalogs saying the clothes are for black people only.

That's not right either. The clothes don't know who wears them.

Guest

If you would have returned the items, their would be proof & a tracking number proving you returned them, Their is no tracking number for the return.. that implies their was no return of items.

Guest

Ashro charges fraudulent sales tax. My state tax is 8% which would have been $12.21.

They charged me $16.49 and thought it was okay. When I challenged it the manager reluctant gave me a $4.00 credit saying she was not going to argue over a measly $4.00 and that she would do this only one time.

Can you imagine how much they are making not charging actual tax rate? I am going to close my account.

Guest

Customer service sucks!!!!

Guest

This is targeting black females. I am a white mail.

I don't know how I got on their mailing list, but they clearly have the wrong target audience. I have asked for removal and have not heard anything back, but after checking out their company, it's a bit of a scam.

They target low income areas and provide horrible customer service. You would be wise to steer clear of this company, get your name off their lists, and report them if they refuse to stop contacting you.

Talal Zkm

Most of their items are overpriced and subpar quality. I only purchase items on sale and make sure to read the reviews before doing so. They can be hit or miss, and I'm sure their clothes are made overseas.

Guest
reply icon Replying to comment of Talal Zkm

I found the quality was not good and look we are having a hard enough time out here and to pay for a suit and have it be so cheap it is just wrong to do people that way.

Guest

Never get approved at this company

Guest

I had purchased a dress that cost $98.99 total. When I received the dress it was too big & not the color it appeared on web.

I sent the dress back & paid for shipping & handling.

When I checked my account I noticed I did not receive my full refund. Very disappointed!!!!!!

Guest

Glad to know. I will not order and will toss their catalog in the trash.

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