phpaquiot
map-marker Clearwater, Florida

Temu - Pieces missing...

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The order read 2pcs bathroom Rugs set including bath shower and U-shaped toilet Rug. Only the U-shaped came. I called customer service, they said a full set had been reordered for me. 1 week later I got the same 1 piece back, no bath/ shower Mat again. I'm so pissed. I called Temu back, still waiting for full order.
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1 comment
Jasmeet Jcv

Hello, thank you for your feedback and we are sorry for the inconvenience. Customer satisfaction is the most important to us and we are constantly working to improve our service quality.

If you don't mind sending us your order ID, please email me at help@***.com, message us through Temu.com or Temu app live chat, or call us (1-888-495-****) so we can help you resolve this issue as soon as possible. Best wishes, Chuck

phpaquiot
map-marker Fort Myers, Florida

Dazzle White - Dazzle smile

I cancelled the product after 1 week of using their sample which was $2.95, they never told me to return the sample. 1 month later, they charge my debit card for $86.93 when i called for a refund, they said they did not receive the product back and will not refund or let me talk to their supervisor. I never ordered a tray for whitening, they sent me one and charge $46.93, i cancelled it ,they never return my money. After calling them twice, they said i have to re-order it and send it back, i had to pay shipping my self for a product i never ordered before they can refund me. I am still waiting for it.
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2 comments
Guest

They just want your credit card number!!!

Brenda D Mgn

You are also full of bull as the same thing has happened to me just recently and it has cost me almost $400 so far for nothing!

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