comment to review:

Anonymous Comments, Really?

Menards #1392179
Worked for Menards for years. I dislike Menards as much as I dislike the people who shop there, both parties are seriously FLAWED. Pretty sure I'm not anonymous. Reason employees use the anonymous quick response is rather obvious..... Why take the time to make an account that is only required to make a complaint? Most people if given the choice will save the time and just respond. Only reason complainers make a name and account is because they are required to do so. Work at Menards for a year!!! I promise you will leave the place with a much different perspective of customers or what Menards like to call guest. The people working in the store are bullied daily by entitled smug adult children. They have corporate rules they have to follow or could face termination of they don't. They will also get fired because the entitled smug adult children will lie about everything that happened and demand their livelihood. Home Depot and Lowes have similar complaints on this very forum, they're no different. I promise you treat any store employee well and they will do the same to you. LISTEN! LISTEN! Far to many customers/guest do not listen! They go but but but but! They stomp their feet like ...
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Bad experience

Menards #1385189
That's actually the "entrance." The official "exit" is by the registers. Menards has had this policy for years, some lazy uneducated service desk employees choose to ignore it. Menards shopping tip, don't park by the entrance! Park by the exit and go in the exit! Then you can leave out exit! I know it's challenging, but Menards has policies like this for a reason. Theft! Efficiency of the other guest/customers purchases! Fairness to their guest/customers. By going to the service desk you're preventing them from doing their actual job and cutting in line.
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Horrible customer service at salina menards

Menards #1385186
Like the other person said there are always two side to a story. Your story has very little detail and nothing I would believe. Perhaps you're the one with the attitude problem. Perhaps every time this "manager" sees you they dread everything about their job. Perhaps you borderline harrase this "manager" and because of your ignorance you're fully unaware of it. The world does not revolve around. Perhaps this "manager" has some very challenging things going in in her life. Something you may never comprehend. Next time try harder to understand what the "manager" is communicating. Realize she is a person just like you! Treat her the way you want to be treated. Finally the next time you have an issue like this write some actual facts that support your case, instead of an uneducated opinion rant.
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Bad advertising

Menards #1385184
Incorrect. 11% rebate sales end SATURDAY NIGHT. It's done this way because the new sale starts Sunday and Menards does not want them to overlap. Overlapping of the 11% with another sale/promotion would be excessive and cause certain items to drop well below the actual value of the item.
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Skin chemical burns

Lowes #1375528
It was an allergic reaction. I'm allergic to a few things and there is no doubt in my mind you had an allergic response to whatever you came in contact with. You should be angry with your body no one else.
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11 percent rebate

Menards #1374384
I'll prove you wrong. Menards did not start doing 11% rebates until after 2012.
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comment to review:

Need to open there garden center door

Menards #1360354
Lots of clueless people responding here. It's not a management problem. If the garden center is slow or the store is slow they will not have those doors open. If the doors are open they must have a staffed cashier right in front of it to prevent theft. It does not make any financial sense to waste pay roll on a cashier watching a door that is getting used maybe once an hour. Trust me that is a typical rate in the middle of the week in the middle of the summer for a lot of stores in the garden center. If you go early in the morning or later in the day you will not find the doors open because the traffic flow does not justify it. If you want those doors open go on a weekend between 11am and 6pm. Surely don't go in the winter because it will never be open. Often the inside of the store will be getting hit hard mid week because of contractors that's where the cashiers are needed! They are not needed to stand around doing nothing in the garden center for the 1 person.... LOGIC PEOPLE.
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Menards rebate issue

Menards #1360348
Mailman are known to steal rebates. Neighbors are known to steal rebates. Anyone who sees a rebate out in the open for $100+ there is a chance they will take it. Once my Neighbors rebate was placed into my mail box on accident, of course I gave it to them, however, not everyone is me. Not to mention all the errors that can arise from using the mail. Once my brother received over 200 dollars on bodybuilding supplements with his name and address on it that he did not order. Inside the box was a printed receipt to someone else. Use some common sense.
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Do you really want a Menards in your town?

Menards #1360342
I'm going to address the tax issue, the rest of it is not relevant. How do you feel when people come soliciting you for money or your time? Menarads has a right to say no. Now back to the tax issue. NEWS FLASH BIG BOX RETAIL STORES HAVE BEEN DOING THIS FOR YEARS!!!!! Target does it! Walmart does it! Lowes does it! Walgreens does it! Almost every big named big box store does it! You just heard about this because recently there has been a push to put an end to it! Obviously it's unfair and unethical that they are not paying their fair share of taxes, but you can thank our government for allowing it to happen. Lobbyist!!!!!!!!!!! If you don't know that term look it up. Retailers are in a rough spot right now, without these massive tax breaks some of them will crumble instantly. You're trying to act like it's just Menards doing it and it's simply not true, next time do some actual research. Don't spread misinformation! I hope you attack Walmart, Target, Lowes and Walgreens with such vigor!
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Menards Shoppers Beware!!!!!!

Menards #1350745
Doesn't look like a 500k home. More like 250-300k. Like others have said if you're building such an expensive home why would you buy low quality product? Menards is not exactly known for high end quality. They're know for being cheap or middle of the road quality when it's listed as their best. Again like others have said if it came that way why would you use it? Why wouldn't you make a claim prior to installing it? A lot of question marks about your complaint a lot of it just does not add up
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Jim Anderson of Green Bay, Wisconsin

Menards #1346318
Heartless made a big assumption about there being no Lowes in Green Bay, Wisconsin.......... Wait a minute he is RIGHT! The nearest Lowes is in Appleton, Wisconsin 30-minutes away. So if the complainer is so creditable why did he travel to Lowes not even in the same county as Green Bay? He could have went to Home Depot just down the road, Green Bay has 2 of them. Something is clearly off with his complaint. Heartless is logical the complainer and you are out of line.
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Return of tender policy

Home Depot #1345080
Genius putting private information onto a public forum. It's obvious you're clueless and are making a fuss out of nothing. You didn't even realize this forum was not associated with Home Depot. You gave your phone numbers to a bunch of strangers on the internet.
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Veterans don't matter

Home Depot #1345079
Where is the policeman discount? Where is the fireman discount? Where is the educator discount? Where is the doctor discount? Oh that's right they don't have one! But wait why do I never see any of them crying about a 10% discount? BECAUSE THEY ARE NOT ENTITLED LIKE VETERANS! My family members who are veterans think your type are a total disgrace to their career choice. Get over yourself! You did not join the military for a store discount!
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Veterans don't matter

Home Depot #1345076
A yes Veterans the most entitle working class of America. Every veteran(10+) in my family feels that veterans who come online to complain about a 10% discount are a total disgrace to their career choice. My military friends again feel the same way, get over yourself veteran! You're not special! You did not join the military for a store discount! Where is the educator discount? Where is the doctor discount? Where is the police officer discount? Where is the firemen discount? I don't see them on the interenet crying for a 10% discount, it's only entitled veterans.
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The worst customer service ever over and email order.

Menards #1345066
Your name speaks volumes about your character, typical ignorant consumer. Your statement is rather contradicting. By your logic it's okay for random people to make bias complaints, but it's not okay for people with actual knowledge on how the store operates to provide information. I strongly dislike Menards because of how they treat their employees. Even worst is how terrible the customers treat Menards employees and are allowed to get away it. I once had a General Manger of Menards tell me "we know they're dumb, but we just want their money." This GM wasn't the only one with this logic, because it was fairly accurate. Most people shopping at the store never took their time to educate themselves about the store or what they were buying. Instead they would come in angry because they had no clue and didn't want to spend money on what they were buying. Their anger often gets redirected on the store employees. Then they refuse to listen and blame everyone but themselves. The ultimate solution for the majority of customer complaints is for that customer to EDUCATE THEMSELVES. To be polite! To be patient! To realize the world does not revolve around them. They are not special. It's amusi...
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Menards - Gas Tank Review

Menards #1341110
This individual represents the average intelligence of a Menards customer. Has zero clue how to write a compelling argument. Wrote two vague sentences with the vocabulary of an elementary student, sigh.....
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Bad customer service

Menards #1340564
Work at Menards for one year you will soon realize how nasty the customers are towards you. They treat you like you're the *** of the earth. They stomp their feet like children until they get their way. Bad/ignorant consumers are an epidemic and they need to be educated on what they're doing is WRONG. The customer is not always right, rather often they're completely clueless. They don't listen. They go but but but always trying to one up you. They will give you nasty looks. They will call you names. They will even threaten your livelihood over a box of screws. I had an Uncle shortly after he retired he took a part time job running auto parts, he eventually moved to a more remote location. He looked for another Part time job, he found one in a town 30-miles from where he is living at Home Depot. His life time job he worked at for 30+ years, his auto part delivery he did for a good 2-years. He quit his job at Home Depot in less than 30-days because the customers were horrible to him, down right nasty. If that doesn't tell you something is wrong with most consumers I don't know what will. I had a lady tell my manager she wanted to punch me in my throat. I had a person say I was a rude...
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Menard's Online Sales Policy Are Deceptive

Menards #1340551
Restocking fees are to recover FREE SHIPPING AND HANDLING!!!!!!! Which is only guaranteed if you keep the items. Did you pay for shipping and handling? NOPE! A lot of people take the free shipping and handling for granted, as if they are entitled to it. When a special order item is returned Menards losses a lot of $$$. Menards is not the only big box store with a RESTOCKING FEES policy. Menards will either need to ship it back or place it on the floor where it will take up unwanted space and eventually reduced in price to sell. Based on the fact you did not notice you were ordering a product vs them having it at the store tells me a lot about you, YOU DON'T PAY ATTENTION TO DETAILS. This is on you, not Menards. Want better service? Be a better consumer! The world does not revolve around you and this is a very reasonable policy.
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Sold someone the stuff I purchased already

Menards #1337045
I can explain how this happens. If you purchase something over the phone and the employee you're dealing with does not pull that item and place a sold sign on it ANOTHER EMPLOYEE can and will come along and sell it to someone already at the store. Very common for limited supplies sale items. This is why MENARDS put in place very specific policy that does not allow items to be prepaid or put on hold besides the online order function. Everything is considered first come first serve! This exact wording is in the policy. This means the person at the store technically gets priority for that item. The good news is they will refund what you paid, if you paid anything at all. Going deeper into why this happens is because employees go against this policy because they feel pressured by the gust/customer and sometimes management to make the sale no matter what. They may also be unaware of the policy, very common for people to forget or not care. While I worked at Menards I always went by the policy and it typically caused me more trouble than good. People would go over my head and talk to a Store manager and that Store manager would in return act like the hero while I was made out to be the villain for simply following the policy.
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Bad customer service

Menards #1337002
My most recent Menards receipts say this "Keep your receipt RETURN POLICY VARIES BY PRODUCT TYPE." I will confirm as well that around the push-mowers there are several signs indicating once gas is put into the unit it must go to a repair center for repairs and cannot be returned. A wise consumer will always check return policies on major purchases at the place of business before making a purchase. The person you spoke with on the phone was either new or outside of the hardware department. I worked for Menards for several years in the hardware department. Without this policy Menards and the manufactures would lose thousands if not millions of dollars because of consumer ignorance and thieves. The reason it must go to a repair center is to confirm that it was not a consumer caused issue. Menards employees are not qualified to make this assessment. If it's an actual defect in the machine it will be covered. This is an example I gave recently. The number 1 reason a push mower gets returned is because of BAD/OLD GAS. I purchased a mower from Walmart in 2012 very similar to what Menards carries on their lower end. 3 out of the 5 years I've had it the first time I went to go start it for ...
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Punish with 25% restocking fee

Menards #1332537
Did you pay shipping and handling on this item? Nope! Restocking fees are in place to recover that lost money. You only get it free if you keep the item. Otherwise Menards now either has to ship it back or place it on the floor where it takes up unwanted space for months. SIMPLE! LOGICAL! Want better service? Be a better consumer!
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Menard's refuses to return or exchange defective mower

Menards #1332536
First and foremost Home Depot and Lowes are no different, if you do not believe me I welcome you to search their "complaints" on this website. Menards is not the only big box store with this policy. This policy is posted all around the mowers and is listed on your receipt. Consumer 101 understand the return policy of the place you're shopping. The reason they have this policy is to protect themselves from clueless/ignorant consumers and people simply trying to take advantage of them. Menards employees are not qualified to diagnose if it's a consumer caused issue or a manufacturer issue! This is why the machine must go to a repair center. Believe it or not bad gas is the number 1 reason a mower will not start. I purchased a very similar mower from Walmart in 2012. 3 out of the 5 years I've had THE mower the first time I tried to start it up for the season it simply would not work. The reason being I was using gas from the previous season. The second I went and got brand new gas IT WORKED. At least half the people trying to return mowers to Menards are doing so simply because of bad/old gas or some other minor troubleshooting issue. Do you understand yet why a policy like this needed...
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Low employee morale....

Menards #1321364
I can attest this is a very accurate post, however, there are much darker things that happens at Menards that you will never understand until you've experienced it. I would like to address the comment about the lack of training, I used to think that way as well. Then I got a job working for Target. I soon realized Menards training was half way decent for a big box store. While at Menards I had numerous work sheets I had to complete in my first month of work. Over the course of my next 5 years I had others and was always notified of a policy changes. I also had the option to do the in-home training online. The raise review test are 20 easy multiple choice questions and if you didn't pass them it usually meant you were lazy and clueless. Target on the other hand, had zero training. You were just expected to know. Mangers would make up BS policies on the fly to suit their needs. They had zero consistency. Menards training at least set you up for success if you put in the effort. Targets training was always set you up for you to fail, as well as their expectations. The reason you see high turnover rates at jobs typically means one thing, it's a bad job. The reason it's a bad job usuall...
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Menards - Manager Review

Menards #1318808
It has nothing to do with that. The reason this policy is in place is because Menards employees are not qualified to diagnose if it's a consumer caused issue or a defect in the machine. Far to many machines end up returned because the consumer is ignorant on how to operate it and destroys the machine. Other will use Menards as a free rental shop. This is a recommendation for Menards by manufactures. This policy is not exclusive to Menards other big box stores have similar policies. What 81 year old women is mowing her lawn anyways?? Her children have the time to find a special forum on the internet to complain for her, but not the time to mow their mothers lawn? Get real.... If you want better service be a better consumer! When making it a major purchase it's very important you learn the return policies of the establishment you're doing business at! Bad consumers just buy. Good consumers educate themselves first.
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MENARDS DOES DISCRIMINATE , they pissed me off

Menards #1305653
Seems like a troll post. It's hard to believe someone could be this much of a tool. Menards love republicans..... Menards even attempts to brainwashing their employees into voting that direction. A workplace with hire turnover generally means it's a bad place to work so why would you want to work there in the first place? You got banned from the store? Perhaps it's because you were being aggressive towards Menards employees... If this post is how you represent yourself it's safe to say you're not a good candidate for employment.
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Menards - Review in Supermarkets and Malls category

Menards #1305644
Let's see I've been told by guest/customers or heard by management the following. 1# Manager approaches me that lady said she "wanted to punch you in the throat." I was already assisting someone else and I did my best to get her where she needed to go. #2 I'm on lunch walking out to my truck my Menards vest is off I no longer look like an employee. The second I get out the doors a fat old lady sitting in her car points at me then screams "YOU GO GET MY CART!" I'm like your cart where is it? "YOU GO GET MY CART!" I then say I'm not aware of where your cart is, but I'm on my lunch and I have limited time I'm sure this person right here can assist you. "I can tell go get my cart!" I walked away. #3 Old man approaches me "I need help getting a deck box" sure no problem I will go get a cart and load it up. I grab a flat cart and place the deck box onto it. The old man then proceeds to stand there pure silence for 30 seconds. I'm like is there anything else? "HMFFFF aren't you going to push it for me" I say I can. His wife then interjects "fine I will do it." She grabs the cart and *** [it was easy after all to do :)] Of course they complain to the general manager. All he had to do was a...
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West Chicago Store

Menards #1305624
Menards is right you're wrong. So tired of trying to educate clueless people about such simple things. It's very obvious you were being "abrasive" as well. Do you expect them to just sit there and take it forever after they informed you several times about restocking fees and your error? Want better service? Be a better consumer! You didn't pay shipping and handling!!! Restocking fees are to recover that money. You were all happy to have it sent to the store free of charge, but the second the color is wrong you expect Menards to take that loss......... Yawn so tired of tools. I just googled Home Depot restocking fees and guess what "Special Order returns or cancellations may be subject to a 15% restocking fee."
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Menards - Tiles Review

Menards #1305619
When a 11% rebate sale starts all items besides discontinued products previous sale ends. This means that item was on sale prior to the 11% rebate sale and when it started it was no longer on sale. When you're basically refunding 11% of everything you sell for a week it doesn't make any sense to have it on an additional sale. You are aware Menard's is in business to make money right? Sales/Promotions are to get people in the door! They run a new sale every week....... People see it in the flyer and they come running to the store...... If you worked retail you would grasp this concept and be nicer to the people working there. Most retail employees believe everyone should have to work 1-2 years of retail at some point in their life to better understand how it all works.
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Veterans discount

Menards #1305617
No one joins the military for a 10% discount. My grandpa didn't. My dad didn't. My cousins didn't. My friends didn't. They all believe the veterans who come crying to the internet about a 10% discount are a bad representation of what they stand for. Why don't police officers get a discount? Why don't teachers get a discount? Why are you so much more important than all other hard working Americans?
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Menards - Customer Care Review

Menards #1305605
Clearly there was some type of human caused error. How that error happened is debatable. Did an associate stock the wrong product in the wrong spot? Did some guest/customer place it there after looking at it? Did someone place it there intentionally? Did someone place the bintag in the wrong spot? Did someone intentionally move the bintag into that spot, like yourself? Did you not understand the difference between and individual item and a cased item? If you accidentally filled in the wrong bubble during a test wouldn't you want a chance to erase it and get the correct answer? A reasonable person would understand errors happen. They would let it go and forgive. They wouldn't get all worked up about it and make childish demands. You're not dying. The world is not ending. Stop acting entitled. Want better service? Be a better consumer! The street goes both ways.
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ADVERTISED AS IN STOCK BUT ISN'T

Home Depot #1295453
So you purchased a Ryobi tool that is exclusive to home depot, but never plan to shop there again? You yourself praised it to no end, but now the only dealer in your area of the tool you are wrote off. This seems very intelligent! What exactly is the problem? Because he seemed annoyed by you? Because you had to drive a little extra to get what you want? What really is the issue? Did you not get your tool? Get over yourself. You're the reason working retail is a nightmare. Nothing anyone does will ever be good enough for you and you will always find something to cry about. Want better service? Be a better consumer!
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Menards - Dishwasher Review

Menards #1291285
Did you edit you complaint because I swore yesterday you addressed Menards directly and now today it's no longer there in your opening sentence? Well you're at it you should have changed the title.
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Menards - Customer Care Review

Menards #1291282
Restocking fees are to recover the lost $$ from shipping and handling. You had free shipping to the store, and I bet you didn't complain about that. When you didn't hold up your end of the agreement Menards had the right to seek restitution which is a restocking fee. It's also to recover the loss from the store space it's now taking up from items that would sell faster. Want better service? Be a better consumer? Educated consumers are aware of return policies before they make any major purchases from a company.
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Menards - Dishwasher Review

Menards #1290828
This is a public form so why you're addressing Menards in your opening sentence like you're talking to someone who represents the store is beyond me. Your title is "Menards Big Card Credit Card Review." No where in your argument do you reference the big card and if you were you would be barking up the wrong tree because that is owned and operated by a specific bank, they get all the interest payments for it. All Menards gets is providing you a way to buy their stuff with money you don't have. Frigidaire dishwasher!!! Frigidaire dishwasher!!! Not Menards Dishwasher you should be angry with Frigidaire. They are the ones after all that produced the defective unit in question. It's beyond obvious if you wanted to make an exchange you must bring in the unit first. This is what we call common sense. Menards has every right to protect themselves from scammers and ***-artist. Would you loan your car to a total random stranger who just comes knocking at your door insisting they need it but they will bring it back? How would you feel if they became angry with you when you said no? How would you feel that this person became so offended by you saying no they ran to the internet to complain? You'd call this person a crazy person, that's exactly how you're acting like a crazy person. You want better service? Be a better consumer! It's a two way street!
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Menards - Rebate Review

Menards #1289773
$88 is not a lot of money. You either filled out the rebate hastily or it was lost in the mail. It's possible you it still could be on the way. Some of my rebates have taken 10+ weeks. Mailmen like to steal them as well.
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Menards - Customer Care Review

Menards #1282165
You failed! Yes you failed! Failure is a great learning experience! If an only if you take responsibility for your failure! Stop blaming people you don't even know for following the rules set by their company. it's their job not your job. Your job is to not forget what you need, YOU FAILED. I bet you love participation trophies!
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Menards - Customer Care Review

Menards #1282163
Ha, this is hilarious! How old are you? 5? Your writing ability is weak. All worried about some fat employee, yet not worried at all about your lack of writing ability..... The world we live in......
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New microwaves listed as in stock but were only display units not for sale.

Menards #1282159
This is a manufacture issue and a consumer issue, it's not a retail issue. When will people learn retailers have ZERO CONTROL over manufacturing production issues. The funny part is you gave Lowes a pass and blamed Menards. You could have easily selected a different brand at Menards you just waned to be angry with them because. Get over yourself!! Want better service? Be a better consumer!
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No rebate received.

Menards #1282147
Either this is a troll post or an extremely unintelligent consumer. This is not a MENARDS WEBSITE it's a public forums!!! Why clueless people leave their emails, phone numbers or addresses on it for the world to see is totally amusing to me.
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Service on appliances & engine driven equipment

Menards #1282140
What exactly is your point? You seem to think you're being helpful, but you failed to explain why this policy is in existence. Which leads me to believe you're not all that aware of it yourself. The reason it goes to a repair center is because its a MANUFACTURES RECOMMENDATION TO Menards. Menards employees are not capable of diagnosing if it was a defect in the machine or a consumer caused defect. In order to protect Menards and the Manufacture from ignorant people they send it to a repair shop and if it's determined to be a defect in the product and not a consumer caused error THEY WILL BE COMPENSATED. The problem is consumers think they're prefect and want to accept zero responsibility for their ignorance. I once had an individual try and tell me his drill split clean in half when he dropped it from a 6 foot ladder and he wanted it replaced free of charge. First of all I called BS on that. It would take much more than dropping it 6 feet to cause it to split perfectly in half as if it was cut by some sort of saw. I've dropped an identical one over 10 times while at Menards at similar distances and all it ever did was bounce around. So I told him he was not telling me everything an...
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Sioux City Menards sells your product to someone else you've paid for and doesn't take responsibility, create a resolution, or give customer much respect

Menards #1278306
Menards policy is first come first serve and take it with you. It's against policy to prepay items that are out of stock. The proper procedure is to special order that product, which it doesn't sound like you did. The alternative is you wait until it's in-stock and come back to the store to buy it. Or you can use online order pick up feature once it's in stock. It's also highly recommended you pick it up ASAP because stuff like this happens. It's also against policy to hold items. People will have items held for them and never pick them up. The problem is employees feel pressured to make you happy so they ignore the proper procedures, it's possible they're clueless as well. I always went by policy when I worked there and customers would get all angry with me about it because they could not comprehend why it was policy. It caused even more problems when other employees ignored policy or didn't know it. I once had a person asking me to prepay laminate shelving because we were out of stock and it was on-sale. He wanted the 15 on order for our floor stock. I'm like I cannot do that it's against policy. He is like well the east side does it all the time for me. I'm like well they should...
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Bathtubs and delivery

Menards #1278300
Interesting that you can find a public forum about complaining and have no issue writing on it, however you struggles with the concept of writing Menards a formal complaint.......
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Restocking fee of 25% is gouging the customer

Menards #1274285
The answer is already in what you wrote, you're just not intelligent enough to realize it. "ship free to the store." You paid nothing for shipping and handling! Restocking fees are in place to recover that lost money. Menards now either needs to send it back which cost more money or they need to make room for it on the floor taking unwanted shelve space. In most scenarios it will sit there for months taking up space of items that will generate sales quicker, this loses Menards money as well. At some point during the purchase the restocking fee is referenced if you failed to read that or be a savvy consumer that's your fault not Menards. Menards is not the only retailer with restocking fees, matter of fact most of the big box stores have a restocking fee program or something similar. You were happy when you got free shipping, go you! Menards was happy when they sold you some product, go Menards! The problem is you didn't hold up your end of the deal and Menards had to get restitution for that known as a RESTOCKING FEE. Want better service? Be a better consumer! It really is that simple.
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POOR CUSTOMER SERVICE

Menards #1273025
You were in fact being rude. I'm certain you spoke with an aggressive or annoyed tone when you spelled out the word cork, like most people subconsciously do. Spelling out what you're looking for is condescension at it's finest. You combine both of these things and you very well can conclude that you were in fact being RUDE. You got called out for being rude and didn't like it, so imagine how this person felt when you STARTED it. The best part is you say you don't complain, but you complained to several people at the store and now you're online complaining about it. Get over yourself. You were rude and got put in your place, learn from this and stop being an ignorant consumer. Want better service? Bet a better consumer! Finally I highly recommend heading over to the Home Depot and Lowes sections if you think they're so prefect, you will quickly realize they are no different.
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Menards - Cashier Review

Menards #1270183
Menards did do something! They fired the person stealing! They notified the authorities and provided video evidence of the theft. That's why that person GOT ARRESTED and why your mother was notified! Other wise your mother may have never NOTICED! If Menards was to refund all the money stolen they would lose big time. Once the person stealing is convicted they will be ordered to repay what was proven stolen. You should be angry with the thief NOT MENARDS! Be a better consumer and get better service!
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Rebates

Menards #1270179
I have received every single rebate I have sent in!!!! Normally takes me 6-10 weeks to get them. The most common reasons people do not receive their rebate is because they filled it out incorrectly. It even says on the rebate to write clearly. The second most common reason people do not receive their rebate is because IT'S BEING STOLEN BY someone most likely your MAILMAN, google it if you don't believe me.
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Menards - Delivery Service Review

Menards #1269611
Like others have said you're dealing with an independent contractor when it comes to deliveries from Menards. I would like to add Menards is lucky to break even on deliveries, most the time they lose money so expecting a discount when they're already losing money is unrealistic. All delivery times are estimated and can be delayed for numerous reasons, for example the weather like others referenced below. If you expect retailers to be reasonable with you, you should be reasonable as well. Want better service? Be a better consumer, it's that simple :).
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Menards - Discounts Review

Menards #1267740
I'm glad you joined the military for a 10% discount.... Get over yourself snowflake.
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Menards - Door Review

Menards #1267289
Another clueless consumer, where should I begin? First off you have left out a lot of information that would make you look foolish. Like the fact that Menards clearly explained to you that you cannot receive a sale price that ran prior to an 11% rebate sale. You get 1 or the other for the price adjustment. Menards specifically doesn't run any other promotions during an 11% rebate sale because the deal would be unfavorable for Menards. A lot of people seem to forget Menards is in business to make money, not give stuff away. Now let's talk about two facts that you clearly do not grasp. Menards associates have zero knowledge of future sales or very limited scope on it. This is to prevent people gaining an unfair advantage on the pricing of items and never buying it for regular price. Menards does not own their CREDIT CARD, no retailer does. It's owned and operated by a SPECIFIC BANK. This bank collects all the interest charges. The only thing Menards get's is the purchase of the item. They're essentially just offering you another way of spending a lot of money exclusively at their store. It says this on Menards website regarding their credit cards "If you have questions regarding your...
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Menards - Affordable Fencing And Decks Retaining Wall Building Service Review

Menards #1267277
Why even bother posting if you're going to post of very unspecific information. My name Jack. Jack don't like you. Jack always right.
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