Jan 11 TO : Straight Talk Wireless - "No Service" now for almost 3 straight days Hi. This is Maria from Straight Talk Wireless. Please accept our deepest apology for this experience. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.