Hi, I am very troubled by the customer service I received at the Soho Levi's store located in 495 Broadway, New York, NY 10012. I am sure its not a example of the excellent service that Levi's wishes to promote and that which I have received over the years. Firstly I...
Read more
1.8
I didn't like
  • Refund
  • Disappointed many times
  • Customer service
#1017610
I had 7 online orders shipped to the Zumiez store located at Queens Center Mall, NY 11373. I picked up 4 of them one day and could not carry the rest but the associate told me I could leave them and get them another day and I trusted them which was a huge mistake. I...
Read more
1.4
I didn't like
  • Not getting what i ordered
  • Customer service
  • No punishment for employees
#1012560
I recently called macys.com to find out if I could get a price adjustment on a denim jacket by Levi's. The jacket is listed as $69.99 on macys.com and the same jacket is selling for more than 50% off at the official levi.com website. I called and talk to a...
Read more
Anonymous
Anonymous

It might be that Levi's contract does not allow discounts or price matching. The Levi company generally doesn't allow any discount in any store and the register is programed t...

MattD78
MattD78

One reason could be because Levi's website is not considered a direct competitor. JCPenny, Dillards, these would be direct competitors of Macys since they are department store...

2.2
Product
I didn't like
  • Bad policy
  • Bad price adjustment policy
  • No price match
#1002290
I placed an order online for three jackets. I find out later on in the same day that they are running a online coupon for 30% off the whole order if 3 items or more are purchased. So I emailed Levi's and received a price adjustment by them applying the coupon. Now the...
Read more
offconsumerpissed
off***sumer***ed

I'm very displeased I thought Levi's was better than that."And every Levi's customer is displeased with you because you are ruining things for normal people. You want discount...

2.7
Product
I didn't like
  • Shipping cost
  • Refund
  • Customer service
#1002268