Lazboy - Customer Care Review
Still haven't heard back from company. They said they had to look further into the complaint.
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janjanster75
janjanster75

They told me that the leather material is obsolete!!! They will do nothing about it. Gave me the address is a company to fix it at my cost. Will never buy another La-Z-Boy!...

LaZBoy
LaZBoy
Lazboy Verified Representative

Hello,Thanks for reaching out to us about your furniture. We're so sorry for your frustration. Our team would love to further investigate. Please send an email to socialsuppor...

2.0
#1017014
Lazboy - Flaw in leather materials
This is a flaw in the leather which appeared in an area that isn't even in a normal wear area on the seat back. The rest of the chair is in good condition. We have always had La Z Boy furniture in iur home and still have a La Z Boy hideabed that is nearly 30 years old...
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Anonymous
Thomas Kirkland

Not resolved

LaZBoy
LaZBoy
Lazboy Verified Representative

Hi There,Thanks for reaching out to us about the flaw in the leather on your chair. Our team would love to further investigate.Please send an email to socialsupport@la-z-boy.c...

2.9
I liked
  • Good delivery service
  • Extremely dissappointed
  • Choices of fabrics and style
I didn't like
  • Bad experience
  • Kentwood mi franchise customer service
#1002321