h.kitchener

h.kitchener
Joined
January 26, 2014
Last Seen
October 21, 2017
Location
  Columbia, South Carolina
h.kitchener

TO :

When you buy anything nowadays it is wise to always check the package and ensure you are not buying one that is past it's expiration or good by date. You probably got an old one, which is not uncommon as stores always put the soon to be expired ones in front of the newer ones. Just take the Velveeta back to Sam's and get a refund. You did keep the receipt, didn't you?

h.kitchener

TO :

I guess you haven't heard that knowledgeable consumers no longer buy much of anything from Sears, especially appliances. That said, from your description of the problem and what the genius repairman did to correct it, the problem appears to be the lack of a proper seal between the freezer door and the fridge. He did the easiest and least effective repair in smearing silicone on the door seal. Even if it fixed the problem, it was only temporary. A couple of things might fix the problem. One, you need to determine if the door is properly aligned and can create a good seal. You can do this by putting a stiff/new dollar bill in the door on the seal and close the door---in more than one place on the door. Try to pull it out with the door closed. If it is seal good, you will have to exert some force to get the bill out with the door closed. If it slides out easily, the door is not sealed properly. Also, take a look at the door seals themselves. Are they damaged in any way or brittle and/or cracked? If the door appears to close properly---equally onto the fridge frame then my guess would be a bad seal which can easily be replaced by Sears. This is really not rocket science, even for Sears. Determine the cause and then fix the problem. Personally, I would demand Sears fix it and if they don't, dispute the charge as defective product delivered and refusal of Sears to fix the problem and then wander over to Lowe's and buy a new one from another manufacturer. Lowe's will deliver most... Show more

h.kitchener

TO :

When you purchase a Seiko watch you are buying the name. Nothing special but at a high price. For the status, I guess. You are just as well off just buying a Timex for $50 or less as really, all you need a watch for is to tell the time with more accuracy than looking up at the sun to see what time it is.

h.kitchener

TO :

Nice to hear that Best Buy helped you out. They are to be commended. As for Asus, I have found it to be a rather unreliable brand of computer and, altho cheaper to buy than most, not worth the trouble. Yes, their "customer service" is off-shore and also not only unreliable but ineffective. Best to stay away from anything Asus.

h.kitchener

TO :

The main problem is that it is an Element brand telly---not the most reliable, altho cheaper to buy than most. The old saying "you get what you pay for" applies. You might do this: unplug the unit from the wall, let it sit for 5 minutes then plug it back in and go thru the set up procedures again. Even tho the unit is turned off, as long as it is still plugged into the wall it is still "alive." Completely disconnecting from any source of electrical power will cause it to reset when again plugged in. If this doesn't work, then you have a problem with the unit and can try to get Element to fix it---good luck---or, junk it and buy a name brand telly which should be much more reliable and better built. Try a Panasonic, for one. Stay away from HiSense and Vizio.

 
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