azuka

avatar
Joined
August 28, 2016
Last Seen
August 28, 2016
azuka

TO :

You sound like an irrational customer to me. You started out fine, and they canceled your service and gave you a refund. What difference does it make if it's still possible to turn your radio on and listen to Sirius XM for free? Just don't listen to it, you're already not paying for it.
The amount of rage you expressed is completely out of line and you sound like you were spoiling for a fight and no matter what they did, it wouldn't have been enough.
Sirius seems to be a good service although too pricey for me.

azuka

TO :

From your complaint I can't tell whether you discussed the expected service and prices with the company before you took it in or not.
Instead of taking your car in for a 'tuneup' first ask what they will be doing in this tuneup and what the total price will be.
In these modern days of high mileage cars that seem to last forever, it is easy to neglect recommended service intervals such as spark plug replacement. If you put it off too long, then spark plugs can rust onto the engine block and become extremely problematic and expensive to remove and replace, so it might not have anything to do with training, but rather with how well this car has been taken care of prior to bringing it in.
You also mention 'Cooling System Pressure Test' and then complain about the air conditioning being tested. The Cooling System has nothing to do with air conditioning, but rather the system to cool your engine. You really would want this to be tested during a tune-up.
I doubt they did anything to test the air conditioning, and if you have AC problems in the near future, you will be made to feel like an *** if you complain about it being done previously during the tune-up.
SO, you have two complaints about this service. Did you even talk to them about what they'd do and how much it would cost prior to dropping off the car? The second complaint proves your point that you don't know much about cars since you got it completely wrong. Modern tune-ups may indeed include

azuka

TO :

I'm so sorry that you have had this problem.
Fedex is not the way to go for pricey items as they will not allow for very much insurance, and if you call an item an antique, no insurance at all.
With UPS or the USPS, you can insure for any value, but if a claim is to be made, you must be able to document the value.... an appraisal will not do it, you need to provide a receipt showing what you paid for it, or what the person you sold it to paid you. Plus you must package safely or it may invalidate the insurance.
Insurance is the most reliable with the USPS, and for this reason, I no longer use UPS for pricey items.

azuka

TO :

Some book clubs/record clubs etc. make it very easy to sign up, and one of the selling points is how easy it is to cancel service at any time.
My advice is to go through the motions to cancel service before actually buying such a product. Some outfits are great at covering the sales phones, but if you try the help desk or try to cancel service you have to wait for hours before getting a response, if ever.
So, test them out and see how hard it would be to cancel a plan. Make your purchase decision accordingly.

azuka

TO :

From your complaint, I'm not certain what the problem was originally and what it is now.
I DO see that the three stones are different colors. Is THAT the issue?
I can't help but wonder why people would spend serious money for such a personal item online rather than go to a local jeweler where they can see, touch, and try on such things before making the purchase.

azuka

TO :

This is why you NEVER buy anything like this, even new, until everything has been tested to your satisfaction and repairs have been made to your satisfaction. If they can't demonstrate something like these people said, it is time to walk away.
Same goes for buying a used car.

azuka

TO :

This sounds suspiciously like a huge scam in which they send out thousands of such emails hoping to snag a few hits from which they make their money.
But if it's a 'legit' claim and they have the signed contract as they claim, demand to see their documentation. I say this is a BS claim. I mean, really, after penalty, interest and attorney charges the dollar amount of this claim is a mere $1050?
Now, it's possible that someone else, who knows your email address and bank info, or a scammer who got it, borrowed money under your name from these folks. But either way, have them provide you with a hard copy of this supposed contract. I don't think you have much to worry about.

 
×