csalas k
map-marker Barrington, New Hampshire

Dell VIsta, horrible support services and computer services

i recently purchased a Dell XPS m1330. although i was adviced to not get XPS i went ahead after the salesman told me that there would be no problems. as a result i have had nothing but problems . Not only is vista an awful program and i truly have the Vista blues, but each encounter with the dell technician is a nightmare. the first attempt to correct a Vista problem took a day of running tests. Each test could continue several hours. in two months i have had 3 problems. ALL related to this vista program or problems when they have made revisions to vista. If a product is purchased from a store it usually can be serviced or returned. and not in this case. I even purchased the extended warranty service. i have never complained about a service before but i am so angry at this product and the problems i have encountered. i think Mac is the only way in the future.
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Loss:
$1800