Verizon Wireless - Customer service failure!!!
Failure to listen & decided against my request and left me hanging on the phone texted what she wanted when I try to communicate she said ok totally ignored her customer me left me WOW VERY DISAPPOINTED WITH THE SERVICE PROVIDED NORMALLY IVE COME EXCEPTIONALLY GREAT CUSTOMER SERVICE ON PHONE OR IN VERIZON STORES ABOVE & BEYOND! Individual need serious counseling on how to treat customers Just for QUALITY ASSURANCE PRACTICES NEED TO BE FOLLOWED STANDARD OF OPERATION ON HOW TO TREAT CUSTOMERS who come to her for assistance!!! SINCERELY, Konjit Kitaw
Silver Spring, Maryland
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