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New ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I have not get any refund or any answer from them
Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar.
We'd be happy to assist you! Thank you and have a nice day!Please enter 【Contact Agent】and submit a ticket to us.
- Non
- To hard to conect to company to get refunds
- Not getting my package in time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerShein - Missing package
They refuse to answer my emails and have closed my account so I cant get in touch with them from my account.
User's recommendation: Dont buy from shein. They close down your account and they make sure that you cant contact them. And they wont answer when you send e-mail to them for a refund for a missing package.
- Problem with delivery
- Terrible service
- No return label with packaging
- Not replying back when a customer needs assistance
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Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar.
We'd be happy to assist you! Thank you and have a nice day!Please enter 【Contact Agent】and submit a ticket to us.