New Reviewer

Verizon Wireless - Terrible customer service and billing practices

Ficticious billing and Verizon cant resolve in their own billing dept!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3290821 Review #3290821 is a subjective opinion of poster.
Location
Port Clinton, Ohio
New Reviewer

Verizon Wireless - Absolutly obsurd that a ḧigh tech"company can put an unauthorized charge on my bill for a phone someone else is carrying and cannot remove the charge??? Found it when I ordered a new phone.

I ordered a new phone Dec.15,2021 in Jefferson City Tennessee. I was told it would be in on the 17th. I called them on the 21st and it still hadnt arrived according to the sales person. In reality it had arrived and was sold to another customer. I called back again and...
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1 comment
#2124978

My uber is not running

ID
#3290785 Review #3290785 is a subjective opinion of poster.
Location
Perkins, Ohio
Service
Verizon Wireless Customer Care
Cons
  • Worst customer service for cellphone company
  • Being ripped off after being a customer for a long time
Preferred solution
Re-occurring charge off my bill so I can get a new phone.