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Peacock TV - My card is being charged yet I don't have the premium channels on my devices so I want to cancel

I purchased the premium access and yet its not showing on any of my devices and I want to cancel my subscription yet its not allowing me to do so remotely
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ID
#3276632 Review #3276632 is a subjective opinion of poster.
Location
Rochester, Minnesota
Loss
$15
Preferred solution
My subscription canceled