Stephanie F Lzm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Brave New Look - Never heard back nor received product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Brave New Look - Never heard back nor received product
Brave New Look - Never heard back nor received product - Image 2
Brave New Look - Never heard back nor received product - Image 3
Ordered on 1/5/22. Still no shipment notification or product 20 days later. Very poor customer service. No way up call. Only email with no response.
View full review
Loss:
$122

Preferred solution: Full refund

User's recommendation: Donโ€™t buy from Brave New Look

1 comment
Donda Nwb

Interesting. It's now been an additional week since your comment.

Have you heard anything? Honestly. I ordered a hoodie 11 days ago. Got a confirmation email but 11 days to receive an order is too long.

I'm worried but it does appear they actually do send orders out. I'm very curious.