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Straight Talk Wireless - Very upset with the Philippines customer service

One of your agents deactivated my service without my consent. He obviously got mad at me and did this on purpose. I've been a straight talk customer for a very long 4 years.
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1 comment
#2119661

Hi Sharon S Inh. This is Maria from Straight Talk Wireless.

We are really sorry for the inconvenience this may have caused you. This is not the kind of service we want our customers to experience. We would like to review your account so we can help you fix the issue. Kindly chat with us at http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

ID
#3272288 Review #3272288 is a subjective opinion of poster.
Location
Valencia, California
Preferred solution
Price reduction