Jeffrey J Zha
map-marker Wallingford, Pennsylvania

Uber - Dissatisfied and disappointed

Uber - Dissatisfied and disappointed
On January 17, 2022, I was leaving from the AC hotel behind Atlantas airport. I called and requested a ride. I got a confirmation for pickup at 9:02 am to arrive at 9:07 am for $30. I was unfamiliar with the sky plane ride at the airport, so I chose to pay $30 for a 5 minute ride to the south terminal. I waited until 9:15 am and started to feel anxious after learning the Uber driver isnt coming to pick me up, so I decided to try the sky plane and used the hotel shuttle driver after getting instructions on how to use the sky plane. I made it to my flight as they were boarding. So Im asking for a reimbursement for the $30 ride that never occurred.
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Loss:
$30

Preferred solution: Full refund