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Uber - Card payment took from my account

who can help ive had a payment of 32.50p go from my bank account from my visa card and i am not an uber customer it clearly states uber my grandson has an account we checked last order november 2021 so was not him my son used you on my card on 6th january for 12 58p no one as used it since so how has 32.50 been taken by yourselfs please advice asap mrs d mold as i will have to report card stolen if not a genuine error by you? thankyou
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ID
#3263362 Review #3263362 is a subjective opinion of poster.
Cons
  • No real costumer service
Loss
$33
Preferred solution
Full refund