New Reviewer

Ralph Lauren - Dont bother

I drove to Maryville about 3 months ago and,noticed a huge mall. I went in and bought my daughter a 80.00 sweat jacket. She didnt like it,so i called sore. They said bring it back. I explained, I dont know what she did with reciept? No problem. I drive a hour there and he says, its on ssle mow, plus we had coupons for 25 percent off? Ralph lauren had jacket back and I was 50.00 in whole. NEVER AGAIN
View full review
ID
#1714708 Review #1714708 is a subjective opinion of poster.
Location
Lake Stevens, Washington
Service
Ralph Lauren Customer Care
New Reviewer
First my boyfriend ordered my birth certificate and paid online. Then got email saying, needed another document. So he emailed back, and vital check never responded and kept money. So i ordered and now its been 30 days. I needed it for passport as we planned a trip and...
View full review
View full review
1 comment
#1568397

We would like to apologize for the experience you had while using our service. VitalChek partners with vital record agencies across the U.S.

Each agency has its own unique requirements and therefore can have different processing times. While some agencies process orders immediately, most process orders in a matter of a few days and a handful of agencies are backlogged and take significantly longer. VitalChek has no control over processing times at the vital records agencies once the order is submitted to them and processing times vary from agency to agency based on workload, staffing and a number of other factors. While most vital records agencies process certificate orders in a matter of days, there are some that are unfortunately backlogged with orders.

Again, we are sorry for the delay and hope that you will contact us again so we can look into this situation for you. Please call us with your order number at 800-255-2414, email us at vitals.research@vitalchek.com or private message us through our VitalChek facebook page – Facebook.com/VitalChek.

ID
#1363368 Review #1363368 is a subjective opinion of poster.
Location
Everett, Washington
Product
Vitalchek Birth Certificate
Reason of review
Order processing issue