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TracFone - My 3g phone

I have a 3g phone the number is 814-245-**** with 2400 min. Now they tell me you are going to end my service .I never got any word from you people that you were going to do this,you just reloaded.. my phone until Apr 2022. What is going to happen now. Are you going to give my money back for the phone& the min. Please let me know
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#2117470

Hi, David L Kno. This is Alex from TracFone Wireless.

We apologize for the trouble you have encountered. Before we can answer your question, we need first to gather some information. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you for your patience.

ID
#3261062 Review #3261062 is a subjective opinion of poster.
Location
Brookville, Pennsylvania