Laneice W
Profile Info
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New ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUber - Refund Not Credited
I had two trips back to back both canceled by the driver. One cancellation fee was credited the other has not. It's been 7 business days. It shows I was credited but it has not reached my credit card as of yet. My trip was 1/4/22. I cannot find an option in the app to resolve my problem. Help!
User's recommendation: Know your pickup location, speak up to the driver (I had two rude ones) and the company (if possible).
ID
Location
West Roxbury, Massachusetts
Pros
- Cars are generally available anytime
Cons
- Some of the drivers need etiquette classes use uber black
Preferred solution
Full refund
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