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Verified ReviewerResolved: Poor off Dell user
Company fixed the issue and I have been provided with discount on future orders. they apologized, refund and give discount on future product.
they are trying to close my 30 days window to lose my refund and they are fraud people do not buy dell laptops. The technician tries to put blame on me saying I damaged the product, how can I damage the inside. The technical team says I have to contact customer service, but customer service says to contact the technical team. so that they can close my 30-day full refund window.
Dell What a joke.
A few days ago Newegg send Gamers Nexus
a refurbished motherboard which is actually used by Newegg, this motherboard pin was bent, When NewEgg buy this refurbished motherboard, they does not open the box and they do not need it, so it was sent back to Newegg for a full refund.
Now, Newegg claims that Gamers Nexus bent the CPU pin, even though they never open the box, so they decline the refund.
Newegg used it and bent the cpu pin, but they put blame on Gamers Nexus. Gamers Nexus research and find that Newegg actually cheated with them.
So same things happened to me, even though they send me damaged a product, their supervisor cut my phone and the technical team put blame on me.
- Bad product and worse service
- Getting stuck with now gift for my son
- Everything associated with my dell experience
Preferred solution: Full refund
User's recommendation: Do not buy any a dell product,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLenovo - Do not provide any service
- Way the product looked
- All
Preferred solution: Let the company propose a solution
User's recommendation: do not buy Lenovo product
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