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SecurusTel - Having trouble with my account

I purchased Securus Tel $45.98 so my daughter Sommer Bowden, could contact me from the Elmore County Jail, Elmore County Alabama. This 1-70*-***-**** will not work. I'm trying to get her a state assessment to be transfered to a state funded Substance Abuse program. I would appreciate someone calling me at 334-328-**** to tell me how to activate this account from my daughter.

User's recommendation: Make you can contact a customer service rep. to explain I've been unable to contact anyone just a computer.

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Thank you asking about Securus Tel $45.98. I havn't heard anything no phone call no email.

It's really sad that a company that charges outrageous fees will not respond to email or call. I hope this is the last time I ever have to deal with Securus very poor customer service.

#3267939 Review #3267939 is a subjective opinion of poster.
  • Need help
  • Talk to family
  • Unable to connect to the jail
  • All i wanna do is set up the phone so that my son can call me
Preferred solution
Full refund