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Thumbtack - To get a refund for prepaid package that has not given any leads

Thumbtack did not make it clear that if you purchase a package for leads (Thumbtack Pro) there is no refund. So what a waste of money! And I have asked multiple times for help from Thumbtack and acknowledge my business is challenging to find leads which is why I signed up for Thumbtack. Super disappointed but not much I can do

User's recommendation: Read all the fine print.

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1 comment
#2120157

Thank you for this honest feedback about our credit packages, Yvonne. The packages are non-refundable, you can learn more about our Refund Policy here: https://help.thumbtack.com/article/refund-policy. If you need assistance setting up your profile, or if you have any questions about getting started, please reach out to us directly so that we can help you move forward.

ID
#3274371 Review #3274371 is a subjective opinion of poster.
Loss
$170
Preferred solution
Full refund