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Thumbtack - To get a refund for prepaid package that has not given any leads

Thumbtack did not make it clear that if you purchase a package for leads (Thumbtack Pro) there is no refund. So what a waste of money! And I have asked multiple times for help from Thumbtack and acknowledge my business is challenging to find leads which is why I signed up for Thumbtack. Super disappointed but not much I can do

User's recommendation: Read all the fine print.

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Thank you for this honest feedback about our credit packages, Yvonne. The packages are non-refundable, you can learn more about our Refund Policy here: If you need assistance setting up your profile, or if you have any questions about getting started, please reach out to us directly so that we can help you move forward.

#3274371 Review #3274371 is a subjective opinion of poster.
Preferred solution
Full refund