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Zara Home - The most exasperating online retail experience I've ever had. Still waiting for collection and refund of faulty goods

I never leave reviews, but this company has left me utterly exasperated, exhausted and still empty handed with no refund. DO NOT USE THIS COMPANY, the customer service system is utterly ineffective and there is zero customer care! I ordered 9 home items, 1 being a...
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ID
#3254903 Review #3254903 is a subjective opinion of poster.
Pros
  • I will never have to shop here again
Cons
  • Poor courier service
  • Appalling customer service
  • Poor quality items
Loss
$260
Preferred solution
Full refund