Maria Helena d

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| map-marker Gaithersburg, Maryland

Binance - Because costumer service doesn’t respond me

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I tried to open the account step 1& 2 went fine when came to my address somehow it doesnt go through Well this is the only address I have and gave all the info requested I know it was delivered so why no one gives me a response ? Thank you Reference # 210****! I was told my info would be entered manually but your tech people but no one cares it seems Step one & two work fine step 4 gets stuck it appears sone problem with the address there are different places with the name Booth but this is in Gaithersburg.MD 20878 and my apt # 434 whats wrong I giving the right & legal info ? Only for your system to refuse it. I dont understand it Thank you Lena
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Cons:
  • Very dificult to create account than any other trading app
  • Impossible to communicate wif exchange support
  • Poor customer service

Preferred solution: Finish set up the account. I gave the true legal info please help # 2107740

User's recommendation: Please respond in a timely manner when chatting it’s totally not helpful at al why the chatting person keeps asking for more questions not resolving the question in question ?