This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Binance - Because costumer service doesn’t respond me

I tried to open the account step 1& 2 went fine when came to my address somehow it doesnt go through Well this is the only address I have and gave all the info requested I know it was delivered so why no one gives me a response ? Thank you Reference # 210****! I was told my info would be entered manually but your tech people but no one cares it seems Step one & two work fine step 4 gets stuck it appears sone problem with the address there are different places with the name Booth but this is in Gaithersburg.MD 20878 and my apt # 434 whats wrong I giving the right & legal info ? Only for your system to refuse it. I dont understand it Thank you Lena

User's recommendation: Please respond in a timely manner when chatting it’s totally not helpful at al why the chatting person keeps asking for more questions not resolving the question in question ?

View full review
ID
#3254164 Review #3254164 is a subjective opinion of poster.
Location
Gaithersburg, Maryland
Cons
  • No help from customer service
  • Impossible to communicate wif exchange support
  • Very dificult to create account than any other trading app
Preferred solution
Finish set up the account. I gave the true legal info please help # 2107740