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Chewy - Autoship came one week after expected delivery. It was delivered and left in front driveway exposed to snow and ice.

The order came one week after expected Automatic delivery. I ran out of cat food and the local store was sold out. My first delivery came in two days and was delivered to back entrance. This order was left in front driveway exposed to winter snow and ice. Chris at Chewy said there was nothing he could do about it. He said I should contact Fed Ex . I am a disabled senior citizen. My husband just had major surgery with complications. Is this how Chewy treats its seniors???

User's recommendation: Buyer be ware especially if you are a senior citizen.

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ID
#3254143 Review #3254143 is a subjective opinion of poster.
Location
Silver Spring, Pennsylvania
Cons
  • Boxes shipped are often too heavy
Loss
$54
Preferred solution
Order should have been delivered to back entrance and not left outside in the snow and ice.