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Omega Juicers - Missing order, unable to return

1.3
Omega Juicers - Missing order, unable to return
I have been trying to replace a few parts on my juicer. I ordered the wrong size parts for my system and need to return them. Customer service asked me to send a picture proving the parts did not fit and I did. I never heard back from them at all. I figured out which parts I needed and ordered them. My order contained three products. Upon delivery, only one of the products was in the package. I have been unable to contact customer support. I am so disappointed to have given money to this company and to not receive what I ordered.

User's recommendation: Buy elsewhere.

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ID
#3251189 Review #3251189 is a subjective opinion of poster.
Service
Omega Juicers Shipping Service
Cons
  • Did not receive product
  • Difficulty making returns
  • No customer support
Loss
$14
Preferred solution
Deliver product or service ordered