New Reviewer

Chewy - Wrong item in order

In order to call your customer service I have to put in my phone number and my email but when the representative comes on the phone they dont have my account so it begs the question why are you asking me to put my information in if the representatives dont see it?
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ID
#3248963 Review #3248963 is a subjective opinion of poster.
Location
West Palm Beach, Florida
Preferred solution
Either stop asking for the information or pass it onto your customer service