Linda J Une
Profile Info
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Update by user Feb 10, 2022
Straight talk sent me an advertisement email. I'm now a Spectrum Mobile customer, with less headaches.
Original review posted by user Jan 11, 2022
They advertise how we need to get new phones, offer new phones, and convince us to buy the new phones. Sure, I was happy to get a 5g, but I never got it through... ID
Location
Bangor, Maine
Pros
- Service until i needed help
Cons
- Have alot of problems
Preferred solution
Apology
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Hi Linda J Une. This is Maria from Straight Talk Wireless.
Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We’ll strive to do better. We're sad that you no longer use our service, but we understand your decision.
Please know that if you ever consider coming back, we would always welcome the opportunity to help you. Should you have any further questions or concerns, please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.