Linda M Ebz
Profile Info
Verified Reviewer
New Reviewer
This reviewer has provided their contact information.
Company representatives can access it by applying for one of the business plans.
Learn more โบ
Brunswick, Ohio, United States
Linda M Ebz
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerColumbia Sportswear - Poor customer support
I am trying to contact a customer rep for a week now. Ridiculous wait times citing over 100 customers waiting befor me.. Chat line is unavailable. This is unacceptable! I am considering calling the BBB (better business bureau). I am trying to exchange boots I received as a gift for a larger size.
Pros:
- Nice comfy design
Cons:
- Runs small
Preferred solution: Would like to exchange boots for larger size.
User's recommendation: Beware! Poor customer service.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.