Linda M Ebz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Columbia Sportswear - Poor customer support

I am trying to contact a customer rep for a week now. Ridiculous wait times citing over 100 customers waiting befor me.. Chat line is unavailable. This is unacceptable! I am considering calling the BBB (better business bureau). I am trying to exchange boots I received as a gift for a larger size.
View full review
Pros:
  • Nice comfy design
Cons:
  • Runs small

Preferred solution: Would like to exchange boots for larger size.

User's recommendation: Beware! Poor customer service.