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Verified Reviewer
New Reviewer

Atgames - Great products - abysmal support

For christmas, I was gifted a premium pack of pinball tables for atgames pinball. However, once I installed them, it disabled my ability to play all the other pinball games I previous!y purchased! Then after a reset, ALL the games failed. I reached to support@***.com with no replies at all over a month later! None of my friends or family could enjoy the new pinball machine. It's the only time in a year we get together, so it was beyond terrible at games had no support. When they finally did respond, they were unapologetic , and irate that I opened up multiple complaints. Very sad really. Not happy at all. However, the hardware is amazing and very well built. So great product, as long as you never need them. Don't purchase pinball packs from them! Lessons learned.

User's recommendation: Great machine, but don't ever hope to get any support!

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ID
#3320434 Review #3320434 is a subjective opinion of poster.
Location
Sicklerville, New Jersey
Pros
  • Products
Cons
  • Service
Loss
$24
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Atgames - License not found. Cannot play purchased tables ***PLEASE READ****

For weeks I have been trying to play over a dozen pinball tables that have suddenly stopped working. I have sent emails to support, nobody is responding. Please, is anyone there??
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ID
#3237121 Review #3237121 is a subjective opinion of poster.
Location
Sicklerville, New Jersey
Preferred solution
Deliver product or service ordered