New Reviewer

Uber - Driver customer service

Uber - Driver customer service
Poor customer service, the driver literally waited untill I canceled the service and got another car. I am thinking about using lyft.

User's recommendation: Tracking the drivers.

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ID
#3237099 Review #3237099 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Uber Customer Care
Pros
  • Convenient
Cons
  • Bad drivers
Preferred solution
Price reduction
New Reviewer

Uber - Driver customer service

Uber - Driver customer service
A driver name Hatem literally waited untill i canceled my ride and i called him multiple times to reach him.H e never picked up or called me back. Here is his license plate T733823C.

User's recommendation: Start firing drivers like him and don't except excuses from them.

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ID
#3237058 Review #3237058 is a subjective opinion of poster.
Location
Brooklyn, New York
Pros
  • Convenient
Cons
  • Bad drivers
Preferred solution
Price reduction