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Princess Cruises - Get everything in Writing
Princess Cruises - Get everything in Writing
Princess Cruises - Get everything in Writing
Princess Cruises - Get everything in Writing
Princess Cruises - Get everything in Writing
Update by user Dec 26, 2019

No contact but received partial money. They are $1000 short of what they owe me.

This is based on Casino VIP cost of deluxe mini suite minus cost of Casino VIP inside suite. Here are a couple pics of the room which Corporate never requested: The low hanging bump hit me...

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1 comment
#1783046

My ship was Caribbean Princess Room D102. I have found a reference on Cruise Critic under Room D106 where it is says D102 is a children’s inside room.

I paid for a deluxe mini suite. Has Princess done this to others?

Featured
ID
#1717080 Review #1717080 is a subjective opinion of poster.
Service
Princess Cruises Cruise
Pros
  • Leaving the ship alive
  • Leaving the ship to come home
Cons
  • Lies lies and more lies
Reason of review
Not as described/ advertised
Loss
$6000
Preferred solution
Full refund
New Reviewer

Sea Doo - DO NOT BUY

Update by user Sep 13, 2018

It didn’t ask for my email so how can I be contacted? Yachtclub Powersports in Lake of Ozarks wasn’t able to help us today but looked us up.

Customer Service didn’t help us today but looked us up. Time 2:45 CST

Original review posted by user Sep 13, 2018
We have 3 Sea-Doos. One is a Spark that we February 2015-it is a 2014. We have not been able to go to the lake much. It only has 18 hours on it but this year we had problems with it. The actuator went bad. $1200 including labor. The place I bought it won’t file the warranty review paperwork because warranty was up May 2017. Customer Service wouldn’t escalate nor give me a process for executive complaints. I read about this problem now on a lot of forums. Any class action lawyers out there-we need one. Main symptom is it won’t go in reverse. Customer Service might need better training. I told him this doesn’t speak well for the product but he said he is just following the rules.
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2 comments
#1560811

UPDATE I receive an email to call because they needed more information to tell me that it was out of warrant. If you read the forums this is a known problem.

DO NOT BUY A SPARK GOOGLE Sea-DOO WON’T GO IN REVERSE There were too many out there to copy. This is a known problem. Where are the recalls? Where are the class action suits?

This is a Canadian company so does that bring home again “BUY USA”. Their customer service needs to get its act together.

#1560429

The company has reached out to me but we just now got a chance to reply. I am happy that they care enough but we don’t have a resolution.

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ID
#1354733 Review #1354733 is a subjective opinion of poster.
Product
Sea Doo Spark Watercraft
Reason of review
Bad quality
Loss
$1200
Preferred solution
Full refund