New Reviewer

Resolved: Shapermint - Dissatisfied with customer service

Update by user Feb 04, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Jan 05, 2022
I was online chatting with a customer service representative when they abruptly left the chat with no warning. I mentioned I wanted a full refund for my order because I hadnt received my order in several weeks, then the representative left the chat. I didnt get a resolution to my problem. I dont have my order that I paid for and I dont t have any idea if Im going to receive it.

User's recommendation: Do not order anything from this company, not reliable!

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1 comment
#2113376

Really sorry for this whole experience, Saundra. This is not what we wanted you to have.

Allow us to look into your order.

Kindly send us a message with your order details here, https://m.me/Shapermint?ref=w15260378. Hope to hear from you soon.

Resolved
ID
#3234023 Review #3234023 is a subjective opinion of poster.
Cons
  • Contacting the company is difficullt
  • Cant speak to a live person
  • Could not speak with an actual person at shapermint
Loss
$40
Preferred solution
Deliver product or service ordered