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I want Fitness World Canada to return my money.

Steve Nash closed down, so I ended the membership with Steve Nash in March 2020. I never signed a contract with Fitness World, or received or read a contract from Fitness World. However, I recently noticed that Fitness World kept taking money out of my bank account without my permission. I want to stop them and want my money back. I want to stop interacting with Fitness World. A lady from their Administrative Services shouted at me over the phone to send an email if I want to terminate my contract, which I never signed in the first place. In the end, she never gave me information on who and where to contact.
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ID
#3230377 Review #3230377 is a subjective opinion of poster.
Location
Vancouver, British Columbia
Service
Gym Company Membership
Cons
  • Membership ripoff
  • Worst customer service
  • Fraud charge
Loss
$850
Preferred solution
Full refund