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Kaiser Permanente - No answer to complaint

4.5
I arrived at a Kaiser facility for an echocardiogram appointment. As I was getting out of my car, I recvd a call notifying me that my appointment was being cancelled due to "overbooking." I filed a complaint about this on December 2, recvd an automated response saying...
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#2118463

Sorry to hear they did that to you. Kaiser cancelled my appointment too for this Thursday and did not even tell me.

I found out it was cancelled I went to the website to check a few things then I went to appointments and my appointment was not listed anymore. I called the main Kaiser number the lady check my file an she said yes my doctor cancelled my appointment and she said they gave no reason either.

I need that appointment I have some serious health issues going on recently. HOnestly I am so fed up with Kaiser I have had bad treatment from them for years and I regret staying with them now my health is in terrible shape thanks to Kaiser.

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#3229250 Review #3229250 is a subjective opinion of poster.
Location
Stone Mountain, Georgia
Preferred solution
Let the company propose a solution