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Binance - My withdrawal not receive

Binance - My withdrawal not receive
Dear Sir, on the date of 02-12-2021, I withdrew and transferred the amount of 694.10 euros to Binance Visa Card, and so far this amount has not been added to the visa account. I contacted the support service more than once, but I did not get any results. I want to know where this money . Best regards Said Mansour User ID : 31578****
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ID
#3246896 Review #3246896 is a subjective opinion of poster.
Location
Brombachtal, Hesse
Loss
$694
Preferred solution
Full refund