Aerianna Pss
map-marker Los Angeles, California

Bestswimwear.com wouldn't exchange a defective product

I purchased a swimsuit from bestswimwear.com. I wore it once and washed it by hand and hung dry it once. During the washing process the bathing suit bleed. There was a brown stripe and it bleed in several places into the other colors. I contacted them and asked for a replacement suit for the defective product. They wouldn't help me. I've had a girlfriend who had a similar problem with a local retailer and they took the defective suit back and gave her a replacement. This is what I was asking for from bestswimwear and they wouldn't even help
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3 comments
Guest

SAME THING HAPPENED TO ME!! Card was charged, never recieved item, could not get a hold of ANYONE from the company.

HORRIBLE business, ZERO customer service. How do companies like this exist.

Had to dispute charge with my bank, still NEVER heard from company! :(

Guest

The same exact thing happened to me!! I filed complaint with the BBB.

Guest

I ordered an Ed Hardy suit from Bestswimwear.com - they charged my card and I never recieved it. I have e-mailed and called and never get a response.

I have never been able to speak to a live person and now their voicemail is full and wont except any new messages. My credit card company is going to dispute the charges.

Bestswimwear SUCKS! I will NEVER order from them again.

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