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Rover Com - TERRIBLE SERVICE

1.3
Update by user Jan 31, 2022

Rover has had no contact with me and made no effort to fix the situation

Original review posted by user Jan 01, 2022
TERRIBLE EXPERIENCE!!! I booked a sitter named Rhonda (don't use her!!). She was supposed to be there in the morning, never showed, then cancelled my entire booking because she got angry when i asked her when she would be arriving. Terrible terrible experience. The Company Rover tried to find me another sitter but NO WAY would I use them again. If you are going to hire someone who does this to you??? Out of town and nobody to watch my furry babies because Rhonda got 'but-hurt'???? There was a recording of the text messages, absolutely nothing out of line by me - I can never use them again and sleep good at night

User's recommendation: DON'T USE THEM - THEY HIRE UNRELIABLE, CRAZY PEOPLE.

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ID
#3219454 Review #3219454 is a subjective opinion of poster.
Cons
  • Cancelled my service with no notice
Loss
$110
Preferred solution
full refund and full apology from the company and from Rhonda!