This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Fitbit - Problem with refund

Update by user Dec 30, 2021

I have returned the canceled Fitbit purchase and will receive my refund. This was my error in understanding procedure..

Original review posted by user Dec 30, 2021
I had a problem with a refund; I had canceled an order due to an error then re-ordered but received the first canceled order and the second. I had difficulty with refunds on the canceled order. Fitbit responded very nicely and there is no further problem.

User's recommendation: Fitbit has proven itself to be customer oriented and helpful with their response.

View full review
#3214658 Review #3214658 is a subjective opinion of poster.
Savannah, Georgia
Preferred solution
Nothing; the problem was my error in understanding the refund policy. Fitbit has been very helpful in dealing with this issue.