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I have talked to more than 4 reps (chat, phone twice, and store) and I have to repeat the issue every time and nobody solves my problem. I had insurance, so when my phone started slowing down and the battery wasn't lasting I contacted Verizon, followed the process,...
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ID
#3214580 Review #3214580 is a subjective opinion of poster.
Pros
  • Coverage
Cons
  • Surcharges
  • Failure to honor promises it makes to customers
  • Takes many hours on the phone to get nowhere
Loss
$350
Preferred solution
Full refund