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Straight Talk Wireless - Bill paid but phone off /rude customer service
I am a longtime customer and today have been one of my worse day. I paid one of my accounts as I travel to work this morning while my child has been at home all day while I have been at work with out a phone service due to straight talk. Let me clear this up yes she is...
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1 comment
#2110787

Hi Victoria T Oul. This is Maria from Straight Talk Wireless.

Our sincere apology for the inconvenience that you have encountered with our service. We understand that your previous experience was unpleasant. Give us another chance to make things right for you. To further discuss this, please copy this link http://bit.ly/2CuBvXO and paste it to a new window for chat support.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

We are looking forward to work with you. Thank you.

ID
#3214445 Review #3214445 is a subjective opinion of poster.
Cons
  • Coustmer service sucks
  • Refusal to help
Loss
$41
Preferred solution
Apologies/ phone cut on . Customer service was very rude talking about I have servals decline which is a lie. I don’t know what technical issues that’s been going on with straight talk but it needs to be resolve quickly.